bonjour,
mon probleme; j'arrive pas du tout à acceder à mon bureau sans que mon pc ne se reteigne avec cet ecran bleu ...
je suis sur un pc portable hp pavilon ,
j'ai tenter de restaurer le systeme en vain, defragmenter pareil..
je voudrais donc formater le pc, mais quand je l'ai acheter à la FNAC je n'ai pas eu le CD ROM, j'y est été tout à l'heure et ils m'ont dit qu'il n'y avait pas besoin de cd il fallait faire F11 au démarrage... j'ai donc fait ça mais pareil, j'ai l'ecran bleu des que j'arrive au moment de rentrer mon mot de passe, il n'y à que en en mode sans echec que j'arrive à acceder au bureau
voilà si quelqu'un aurait une astuce car depuis 5 jours j'essaye de reparer mais en vain
voici le rapport:
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 30/10/2010 05:04:50 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x6E6A0534)
Bugcheck code: 0x19 (0x22, 0xFFFFFFFF8615E000, 0x0, 0x0)
Error: BAD_POOL_HEADER
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown BAD_POOL_HEADER
Conclusion
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1 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
unknown
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
