Erreur application outlook ne s'ouvre pas

[kareem77]

Voici le taport TB.txt

 

Supprime! - C:\Program Files\AskTBar\bar

Supprime! - C:\Program Files\AskTBar

 

-----------\\ Recherche de Fichiers / Dossiers ...

 

 

-----------\\ [..\Internet Explorer\Main]

 

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Local Page"="C:\\Windows\\system32\\blank.htm"

"Search Page"="http://fr.rd.yahoo.com/customize/ycomp/defaults/sp/*http://fr.yahoo.com"'>http://fr.rd.yahoo.com/customize/ycomp/defaults/sp/*http://fr.yahoo.com"

"Start Page"="http://www.google.fr/"'>http://www.google.fr/"

"Url"="http://go.microsoft.com/fwlink/?LinkId=75720"'>http://go.microsoft.com/fwlink/?LinkId=75720"

 

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://www.msn.com/"'>http://www.msn.com/"

"Default_Page_URL"="http://fr.fr.acer.yahoo.com"'>http://fr.fr.acer.yahoo.com"

"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"'>http://go.microsoft.com/fwlink/?LinkId=54896"'>http://go.microsoft.com/fwlink/?LinkId=54896"'>http://go.microsoft.com/fwlink/?LinkId=54896"

"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"

 

 

--------------------\\ Recherche d'autres infections

 

 

Aucune autre infection trouvée !

 

[ UAC => 1 ]

 

 

1 - "C:\ToolBar SD\TB_1.txt" - 08/09/2008|17:51 - Option : [1]

2 - "C:\ToolBar SD\TB_2.txt" - 08/09/2008|18:45 - Option : [2]

 

-----------\\ Fin du rapport a 18:45:02,06

 

Et voila le rapport Hijack

 

Supprime! - C:\Program Files\AskTBar\bar

Supprime! - C:\Program Files\AskTBar

 

-----------\\ Recherche de Fichiers / Dossiers ...

 

 

-----------\\ [..\Internet Explorer\Main]

 

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Local Page"="C:\\Windows\\system32\\blank.htm"

"Search Page"="http://fr.rd.yahoo.com/customize/ycomp/defaults/sp/*http://fr.yahoo.com"

"Start Page"="http://www.google.fr/"

"Url"="http://go.microsoft.com/fwlink/?LinkId=75720"

 

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://www.msn.com/"

"Default_Page_URL"="http://fr.fr.acer.yahoo.com"

"Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"

"Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"

 

 

--------------------\\ Recherche d'autres infections

 

 

Aucune autre infection trouvée !

 

[ UAC => 1 ]

 

 

1 - "C:\ToolBar SD\TB_1.txt" - 08/09/2008|17:51 - Option : [1]

2 - "C:\ToolBar SD\TB_2.txt" - 08/09/2008|18:45 - Option : [2]

 

-----------\\ Fin du rapport a 18:45:02,06

 

 

 

 

Pardon voici le dernier rapport Hijack

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:46:06, on 08/09/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe

C:\Windows\System32\rundll32.exe

C:\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe

C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\TomTom HOME 2\HOMERunner.exe

C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Windows\System32\rundll32.exe

C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Registry Mechanic\regmech.exe

C:\Users\Karim\AppData\Local\Temp\RtkBtMnt.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Windows\system32\cmd.exe

C:\Windows\system32\conime.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Program Files\WinZip\WINZIP32.EXE

C:\Users\Karim\Documents\HiJackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://fr.rd.yahoo.com/customize/ycomp/def...://fr.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.fr.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://fr.rd.yahoo.com/customize/ycomp/def...://fr.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll

O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"

O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKCU\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"

O4 - HKCU\..\Run: [indxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\rmtray.exe /H

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')

O4 - Global Startup: Empowering Technology Launcher.lnk = C:\Acer\Empowering Technology\eAPLauncher.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - cmdmapping - (no file) (HKCU)

O13 - Gopher Prefix:

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - AppInit_DLLs: eNetHook.dll

O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe

O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe

O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe

O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

 

--

End of file - 8574 bytes

[kareem77]

Bonsoir Falkra,

 

Voici la nature du problème que j'ai trouvé dans le centre de sécurité de Windows, il y a un grand nombre de post de ce type sur le net mais je n'ai trouvé aucun sujet apportant de solutions précises.

J'espère que vous en avez une !!!!!!

 

Signature du problème

Nom d’événement du problème : APPCRASH

Nom de l’application: OUTLOOK.EXE

Version de l’application: 12.0.6316.5000

Horodatage de l'application: 4833a470

Nom du module par défaut: ntdll.dll

Version du module par défaut: 6.0.6001.18000

Horodateur du module par défaut: 4791a7a6

Code de l’exception: c0000005

Décalage de l’exception: 000599cb

Version du système: 6.0.6001.2.1.0.768.3

Identificateur de paramètres régionaux: 1036

Information supplémentaire n° 1: 33e8

Information supplémentaire n° 2: c4f2c7d8f46049ef79785646a8970ae4

Information supplémentaire n° 3: 0b24

Information supplémentaire n° 4: ae721e7da83a54ebc5c4c0f9d0549293

[Falkra]

Tout ce que ça nous dit, c'est plantage.

 

Vérifie ta ram avec memtest on ne sait jamais.

http://www.depannetonpc.net/fiches-pratiqu...al-memtest.html

http://www.vulgarisation-informatique.com/memtest.php