Problème lenteur Pc Rapport Hijack This

ziffon · le 15 avril 2009

Bonjour,

Mon pc est depuis quelque temps un peu lent. Que cela soit sur les pages internet ou les fenêtres windows, l'affichage se fait tres lentement. Voici le rapport Hijack This, si quelqu'un peut me dire ou es le problème, merci d'avance !

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 14:41:43, on 15/04/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\ibmpmsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\IPSSVC.EXE

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe

C:\lotus\notes\ntmulti.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe

c:\program files\lenovo\system update\suservice.exe

C:\Program Files\Fichiers communs\Lenovo\tvt_reg_monitor_svc.exe

C:\WINDOWS\System32\TPHDEXLG.EXE

C:\WINDOWS\system32\TpKmpSVC.exe

C:\Program Files\Fichiers communs\Lenovo\Scheduler\tvtsched.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe

C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINDOWS\system32\TpShocks.exe

C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe

C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe

C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe

C:\Program Files\ThinkVantage\AMSG\Amsg.exe

C:\Program Files\Lenovo\AwayTask\AwaySch.EXE

C:\Program Files\Fichiers communs\Lenovo\Scheduler\scheduler_proxy.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe

C:\Program Files\Lenovo\Client Security Solution\cssauth.exe

C:\Program Files\Search Settings\SearchSettings.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\MagicDisc\MagicDisc.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Administrateur\Bureau\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.msn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.145.1.41:8080

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: DealioBHO Class - {6A87B991-A31F-4130-AE72-6D0C294BF082} - C:\Program Files\Dealio\kb127\Dealio.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll

O3 - Toolbar: Dealio - {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - C:\Program Files\Dealio\kb127\Dealio.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor

O4 - HKLM\..\Run: rundll32 C:\PROGRA~1\Thin k Pad\UTILIT~1\BatLogEx.DLL,S tartBattLog

O4 - H K LM\..\Run: [s ynTPLpr] C:\Program File s \S ynaptic s \S ynTP\S ynTPLpr.exe

O4 - H K LM\..\Run: [s ynTPEnh] C:\Program File s \S ynaptic s \S ynTP\S ynTPEnh.exe

O4 - H K LM\..\Run: [EZEJMNAP] C:\PROGRA~1\Thin k Pad\UTILIT~1\EzEjMnAp.Exe

O4 - H K LM\..\Run: [TP K MAPHELPER] C:\Program File s \Thin k Pad\Utilitie s \Tp K mapAp.exe -helper

O4 - H K LM\..\Run: [Tp S hoc k s ] Tp S hoc k s .exe

O4 - H K LM\..\Run: [TPHOT K EY] C:\PROGRA~1\Lenovo\P k gMgr\HOT K EY\TPH K MGR.exe

O4 - H K LM\..\Run: [TP4EX] tp4ex.exe

O4 - H K LM\..\Run: [LPManager] C:\PROGRA~1\THIN K V~1\PrdCtr\LPMGR.exe

O4 - H K LM\..\Run: [s unJavaUpdate S ched] "C:\Program File s \Java\jre6\bin\ju s ched.exe"

O4 - H K LM\..\Run: [AM S G] C:\Program File s \Thin k Vantage\AM S G\Am s g.exe

O4 - H K LM\..\Run: [i S U S PM S tartup] C:\PROGRA~1\FICHIE~1\IN S TAL~1\UPDATE~1\I S U S PM.exe -s tartup

O4 - H K LM\..\Run: [i S U S S cheduler] "C:\Program File s \Fichier s commun s \In s tall S hield\Update S ervice\i s s ch.exe" -s tart

O4 - H K LM\..\Run: [Away S ch] C:\Program File s \Lenovo\AwayTa s k \Away S ch.EXE

O4 - H K LM\..\Run: [TVT S cheduler Proxy] C:\Program File s \Fichier s commun s \Lenovo\S cheduler\s cheduler_proxy.exe

O4 - H K LM\..\Run: [Di s k eeper S y s tray] "C:\Program File s \Di s k eeper Corporation\Di s k eeper\D k Icon.exe"

O4 - H K LM\..\Run: [ACTray] C:\Program File s \Thin k Pad\ConnectUtilitie s \ACTray.exe

O4 - H K LM\..\Run: [ACWLIcon] C:\Program File s \Thin k Pad\ConnectUtilitie s \ACWLIcon.exe

O4 - H K LM\..\Run: [PD S ervice.exe] "C:\Program File s \Lenovo\S afeGuard PrivateDi s k \pd s ervice.exe"

O4 - H K LM\..\Run: [c s s auth] "C:\Program File s \Lenovo\Client S ecurity S olution\c s s auth.exe" s ilent

O4 - H K LM\..\Run: [Quic k Time Ta s k ] "C:\Program File s \Quic k Time\qtta s k .exe" -atboottime

O4 - H K LM\..\Run: [K AVW k s 50] "C:\Program File s \K a s per s k y Lab\K a s per s k y Anti-Viru s 5.0 for Window s Wor k s tation s \k av.exe" /minimize /ch k a s

O4 - H K LM\..\Run: [pdfw] C:\Program File s \Amic Utilitie s \PDF Writer Pro\pdfwload.exe

O4 - H K LM\..\Run: [au] C:\Program File s \Dealio\DealioAU.exe

O4 - H K LM\..\Run: [s earch S etting s ] C:\Program File s \S earch S etting s \S earch S etting s .exe

O4 - H K LM\..\Run: [s oundMAXPnP] C:\Program File s \Analog Device s \Core\s max4pnp.exe

O4 - H K CU\..\Run: [CTFMON.EXE] C:\WINDOW S \s y s tem32\ctfmon.exe

O4 - H K CU\..\Run: [s wg] C:\Program File s \Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - H K CU\..\Run: [m s nm s gr] "C:\Program File s \Window s Live\Me s s enger\m s nm s gr.exe" /bac k ground

O4 - H K CU\..\Run: [EP S ON S tylu s DX4400 S erie s ] C:\WINDOW S \S y s tem32\s pool\DRIVER S \W32X86\3\E_FATICAE.EXE /FU "C:\WINDOW S \TEMP\E_S 49A.tmp" /EF "H K CU"

O4 - H K U S \S -1-5-19\..\Run: [CTFMON.EXE] C:\WINDOW S \s y s tem32\CTFMON.EXE (U s er 'S ERVICE LOCAL')

O4 - H K U S \S -1-5-20\..\Run: [CTFMON.EXE] C:\WINDOW S \s y s tem32\CTFMON.EXE (U s er 'S ERVICE R É S EAU')

O4 - H K U S \S -1-5-18\..\Run: [CTFMON.EXE] C:\WINDOW S \s y s tem32\CTFMON.EXE (U s er 'S Y S TEM')

O4 - H K U S \.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOW S \s y s tem32\CTFMON.EXE (U s er 'Default u s er')

O4 - S tartup: MagicDi s c.ln k = C:\Program File s \MagicDi s c\MagicDi s c.exe

O4 - S tartup: Yahoo! Widget s .ln k = C:\Program File s \Yahoo!\Widget s \YahooWidget s .exe

O4 - Global S tartup: Adobe Gamma Loader.exe.ln k = C:\Program File s \Fichier s commun s \Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global S tartup: Digital Line Detect.ln k = ?

O4 - Global S tartup: Lancement rapide d'Adobe Reader.ln k = C:\Program File s \Adobe\Acrobat 7.0\Reader\reader_s l.exe

O4 - Global S tartup: Micro s oft Office.ln k = C:\Program File s \Micro s oft Office\Office\O S A9.EXE

O8 - Extra context menu item: Compare Price s with &Dealio - C:\Document s and S etting s \Admini s trateur\Application Data\Dealio\k b127\re s \Dealio S earch.html

O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program File s \Lenovo\Client S ecurity S olution\tvtpwm_ie_com.dll

O9 - Extra 'Tool s ' menuitem: Thin k Vantage Pa s s word Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program File s \Lenovo\Client S ecurity S olution\tvtpwm_ie_com.dll

O9 - Extra button: S y s tem Update - {DA320635-F48C-4613-8325-D75A933C549E} - C:\Program File s \Lenovo\S y s tem Update\s ulauncher.exe

O9 - Extra button: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program File s \Dealio\k b127\Dealio.dll

O9 - Extra 'Tool s ' menuitem: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program File s \Dealio\k b127\Dealio.dll

O9 - Extra button: Me s s enger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program File s \Me s s enger\m s m s g s .exe

O9 - Extra 'Tool s ' menuitem: Window s Me s s enger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program File s \Me s s enger\m s m s g s .exe

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (Quic k Time Object) - http://a1540.g.a k amai.net/7/1540/52/200707...ex/qtplugin.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (In s tallation S upport) - C:\Program File s \Yahoo!\Common\Yin s thelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (M S N Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/re s ource s /M S NPUpld.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (S hoc k wave Fla s h Object) - http://fpdownload2.macromedia.com/get/s hoc...a s h/s wfla s h.cab

O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (Contr ô leur de DownloadManager) - http://dlm.tool s .a k amai.com/dlmanager/ver s ...vex-2.2.1.6.cab

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file mi s s ing)

O20 - Winlogon Notify: AwayNotify - C:\Program File s \Lenovo\AwayTa s k \AwayNotify.dll

O23 - S ervice: Ac Profile Manager S ervice (AcPrfMgr S vc) - Un k nown owner - C:\Program File s \Thin k Pad\ConnectUtilitie s \AcPrfMgr S vc.exe

O23 - S ervice: Acce s s Connection s Main S ervice (Ac S vc) - Lenovo - C:\Program File s \Thin k Pad\ConnectUtilitie s \Ac S vc.exe

O23 - S ervice: ##Id_S tring1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour S ervice) - Apple Computer, Inc. - C:\Program File s \Bonjour\mDN S Re s ponder.exe

O23 - S ervice: Di s k eeper - Di s k eeper Corporation - C:\Program File s \Di s k eeper Corporation\Di s k eeper\D k S ervice.exe

O23 - S ervice: Intel® PRO S et/Wirele s s Event Log (EvtEng) - Intel Corporation - C:\Program File s \Intel\Wirele s s \Bin\EvtEng.exe

O23 - S ervice: FLEXnet Licen s ing S ervice - Macrovi s ion Europe Ltd. - C:\Program File s \Fichier s commun s \Macrovi s ion S hared\FLEXnet Publi s her\FNPLicen s ing S ervice.exe

O23 - S ervice: Google Updater S ervice (gu s vc) - Google - C:\Program File s \Google\Common\Google Updater\GoogleUpdater S ervice.exe

O23 - S ervice: Thin k Pad PM S ervice (IBMPM S VC) - Un k nown owner - C:\WINDOW S \s y s tem32\ibmpm s vc.exe

O23 - S ervice: In s tallDriver Table Manager (IDriverT) - Macrovi s ion Corporation - C:\Program File s \Fichier s commun s \In s tall S hield\Driver\1150\Intel 32\IDriverT.exe

O23 - S ervice: S ervice de ba s e IP S (IP S S VC) - Lenovo Group Limited - C:\WINDOW S \s y s tem32\IP S S VC.EXE

O23 - S ervice: Java Quic k S tarter (JavaQuic k S tarter S ervice) - S un Micro s y s tem s , Inc. - C:\Program File s \Java\jre6\bin\jq s .exe

O23 - S ervice: K a s per s k y Anti-Viru s S ervice (k av s vc) - K a s per s k y Lab - C:\Program File s \K a s per s k y Lab\K a s per s k y Anti-Viru s 5.0 for Window s Wor k s tation s \k av s vc.exe

O23 - S ervice: K a s per s k y Networ k Agent (k lnagent) - K a s per s k y Lab - C:\Program File s \K a s per s k y Lab\Networ k Agent\k lnagent.exe

O23 - S ervice: Multi-u s er Cleanup S ervice - IBM Corp - C:\lotu s \note s \ntmulti.exe

O23 - S ervice: IBM P S A Acce s s Driver Control (P s a S rv) - Un k nown owner - C:\WINDOW S \s y s tem32\P s a S rv.exe

O23 - S ervice: Intel® PRO S et/Wirele s s Regi s try S ervice (Reg S rvc) - Intel Corporation - C:\Program File s \Intel\Wirele s s \Bin\Reg S rvc.exe

O23 - S ervice: Intel® PRO S et/Wirele s s S ervice (S 24EventMonitor) - Intel Corporation - C:\Program File s \Intel\Wirele s s \Bin\S 24EvMon.exe

O23 - S ervice: S y s tem Update (S U S ervice) - - c:\program file s \lenovo\s y s tem update\s u s ervice.exe

O23 - S ervice: Thin k Vantage Regi s try Monitor S ervice - Un k nown owner - C:\Program File s \Fichier s commun s \Lenovo\tvt_reg_monitor_s vc.exe

O23 - S ervice: Thin k Pad HDD AP S Logging S ervice (TPHDEXLG S VC) - Lenovo. - C:\WINDOW S \S y s tem32\TPHDEXLG.EXE

O23 - S ervice: IBM K CU S ervice (Tp K mp S VC) - Un k nown owner - C:\WINDOW S \s y s tem32\Tp K mp S VC.exe

O23 - S ervice: T S S Core S ervice (T S S Core S ervice) - IBM - C:\Program File s \Lenovo\Client S ecurity S olution\tvttc s d.exe

O23 - S ervice: TVT S cheduler - Lenovo Group Limited - C:\Program File s \Fichier s commun s \Lenovo\S cheduler\tvt s ched.exe

O23 - S ervice: wampapache - Un k nown owner - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe (file mi s s ing)

O23 - S ervice: wampmy s qld - Un k nown owner - c:\wamp\bin\my s ql\my s ql5.0.51b\bin\my s qld-nt.exe (file mi s s ing)

O23 - S ervice: VNC S erver Ver s ion 4 (WinVNC4) - Un k nown owner - C:\Program File s \RealVNC\VNC4\WinVNC4.exe (file mi s s ing)

--

End of file - 15256 byte s

pear · le 15 avril 2009

Bonjour,

Téléchargez Toolbar-S&D sur le Bureau.

Si vous utilisez Spybot

Pour désactiver TeaTimer qui ne sert à rien et peut faire échouer une désinfection:!

Afficher d'abord le Mode Avancé dans SpyBot

->Options Avancées :

- >menu Mode, Mode Avancé.

Une colonne de menus apparaît dans la partie gauche :

- >cliquer sur Outils,

- >cliquer sur Résident,

Dans Résident :

- >décocher Résident "TeaTimer" pour le désactiver.

Lancez l'installation du programme en exécutant le fichier téléchargé.

Redémarrez en mode sans échec

Double-cliquez sur le raccourci de Toolbar-S&D.

Sélectionnez la langue souhaitée en tapant la lettre de votre choix puis en validant avec la touche Entrée.

Choisisssez l'option 1 (Recherche).

Patientez jusqu'à la fin de la recherche.

Postez le rapport généré. (C:\TB.txt)

Relancez Toolbar-S&D en double-cliquant sur le raccourci. Tapez sur "2" et validez par"Entrée".

Ne fermez pas la fenêtre lors de la suppression !

Un rapport sera généré,

postez son contenu ici.

NOTE : Si le Bureau ne réapparait pas, appuyer simultanément sur Ctrl+Alt+Suppr pour ouvrir le Gestionnaire des tâches.

Allez à l'onglet "Processus". Cliquez en haut à gauche sur Fichier ->"Exécuter..."

Tapez explorer et validez.

Connexion

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