BOB.B

Bonjour, Mon PC depuis l'été m'affichait un problème de keybdcntl.exe dans le system 32 de Windows. Depuis quelques temps mon Ordi est plus long et néophyte que je suis j'avais mis cela sur le compte des logiciels de plus en plus lourds, etc... J'ai appliqué 2 fois la procédure que j'ai trouvé sur votre site. Je vous envois les rapports afférents. Suite à la suppression de virus grace à Antivir, j'ai récupéré l'usage du lecteur de DVD, quoiqu'il y ait un problème de fréquence son et image. De plsu mon PC m'indique fréquemment un problème de mémoire virtuel alors que le disque est fractionné et a en moyenne à peu près 40% d'espace libre. Depuis la procédure le message concernant le problème de keybdcntl.exe apparaît toujours au démarrage ainsi qu'un nouveau message concernant le EDGACCESS-1064.dll. Que dois-je faire pour résoudre ces problèmes ? Merci, Bob 1er RAPPORT : Logfile of HijackThis v1.99.1 Scan saved at 18:27:49, on 24/10/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.wanadoo.fr/go/qqo/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.fr R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) F3 - REG:win.ini: run=c:\windows\system32\keybdcntl.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe O4 - HKLM\..\Run: [iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Watch] C:\PROGRA~1\MINITEL\Watch.exe O4 - HKLM\..\Run: [uninstall0001] "C:\Program Files\Fichiers communs\Totem Shared\Uninstall0001\upd.exe" LASTCALL!adverts.virtuagay.com!StatsVirtuaGuy O4 - HKLM\..\Run: [uninstall0002] "C:\Program Files\Fichiers communs\Totem Shared\Uninstall0002\upd.exe" LASTCALL!adverts.virtuagay.com!StatsVirtuaGuy O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Mscnt] c:\windows\system32\mscnt.exe /nocomm O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [sncntr] c:\windows\system32\sncntr.exe /nocomm O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Keybdcntl] c:\windows\system32\keybdcntl.exe O4 - HKLM\..\Run: [rbxofzyn] c:\windows\system32\rbxofzyn.exe -start O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Logitech\MediaLife\MediaLifeService.exe" O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [instant Access] rundll32.exe EGDACCESS_1064.dll,InstantAccess O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent_.exe O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKCU\..\Run: [Keybdcntl] c:\windows\system32\keybdcntl.exe O4 - HKCU\..\Run: [MailSkinner] c:\program files\mailskinner\mailskinner.exe O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe O4 - Startup: Freecom Personal Media Suite.lnk = C:\Program Files\Freecom Personal Media Suite\FCPMS.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE O4 - Global Startup: GStartup.lnk = C:\Program Files\Fichiers communs\GMT\GMT.exe O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O4 - Global Startup: Microsoft Office.lnk = D:\PROGRAMMES\Office\OSA9.EXE O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe O8 - Extra context menu item: &Traduire à partir de l'anglais - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html O8 - Extra context menu item: Recherche &Google - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.fr O15 - Trusted Zone: *.sony-europe.com O15 - Trusted Zone: *.sonystyle-europe.com O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binaries/EGDA...ESS_1064_XP.cab O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) - O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\ati2evxx.exe O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe O23 - Service: Iomega Activity Disk2 - Iomega Corporation - C:\PROGRA~1\Iomega\System32\ActivityDisk.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe 2eme RAPPORT : Logfile of HijackThis v1.99.1 Scan saved at 10:18:44, on 27/10/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\AVPersonal\AVSched32.EXE C:\Program Files\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.wanadoo.fr/go/qqo/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.fr R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) F3 - REG:win.ini: run=c:\windows\system32\keybdcntl.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe O4 - HKLM\..\Run: [iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Watch] C:\PROGRA~1\MINITEL\Watch.exe O4 - HKLM\..\Run: [uninstall0001] "C:\Program Files\Fichiers communs\Totem Shared\Uninstall0001\upd.exe" LASTCALL!adverts.virtuagay.com!StatsVirtuaGuy O4 - HKLM\..\Run: [uninstall0002] "C:\Program Files\Fichiers communs\Totem Shared\Uninstall0002\upd.exe" LASTCALL!adverts.virtuagay.com!StatsVirtuaGuy O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Mscnt] c:\windows\system32\mscnt.exe /nocomm O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [sncntr] c:\windows\system32\sncntr.exe /nocomm O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Keybdcntl] c:\windows\system32\keybdcntl.exe O4 - HKLM\..\Run: [rbxofzyn] c:\windows\system32\rbxofzyn.exe -start O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Logitech\MediaLife\MediaLifeService.exe" O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [Hot_fr] C:\Program Files\GMSoft\Dialers\Hot_fr\Hot_fr.exe /dontdial O4 - HKLM\..\Run: [@sexo-gay-en-vivoes] C:\@sexo-gay-en-vivoes\sexoenvivo.exe -t O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [instant Access] rundll32.exe EGDACCESS_1064.dll,InstantAccess O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent_.exe O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKCU\..\Run: [Keybdcntl] c:\windows\system32\keybdcntl.exe O4 - HKCU\..\Run: [MailSkinner] c:\program files\mailskinner\mailskinner.exe O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe O4 - HKCU\..\Run: [od-gays16] c:\program files\Webdialer\od-gays16.exe -m O4 - HKCU\..\Run: [MC] c:\program files\Webdialer\od-gays16.exe -m O4 - Startup: Freecom Personal Media Suite.lnk = C:\Program Files\Freecom Personal Media Suite\FCPMS.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE O4 - Global Startup: GStartup.lnk = C:\Program Files\Fichiers communs\GMT\GMT.exe O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O4 - Global Startup: Microsoft Office.lnk = D:\PROGRAMMES\Office\OSA9.EXE O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe O8 - Extra context menu item: &Traduire à partir de l'anglais - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html O8 - Extra context menu item: Recherche &Google - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.fr O15 - Trusted Zone: *.sony-europe.com O15 - Trusted Zone: *.sonystyle-europe.com O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binaries/EGDA...ESS_1064_XP.cab O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) - O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\ati2evxx.exe O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe O23 - Service: Iomega Activity Disk2 - Iomega Corporation - C:\PROGRA~1\Iomega\System32\ActivityDisk.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe