Hello, Bonsoir! my first post here, sorry for my errors. I just discovered ZHPdiag and this forum. I dont see PUP on my PC, this is very good, but I notice slowness since a few months. For example the process firefox.exe needs **70** seconds for disappearing in task manager, after clicking on "X" for shutdown. In the past 10 seconds only. I notice slowness in opening a simply windows explorer.exe window, even if my ram is 60% (4GB). Not only: sometimes - but even often- clicking on a link (no matter the link) I go "Unable to reach the server": it really seems that the browser is unable to communicate with the router (NOT firewall issues, I disabled it, I deleted the browser from it...unuseful, nor line speed issues...); but after 0.5 seconds, clicking on Refresh, all is fine! its strange. (Fast) ALL my applications/programs are **always** up to date: FF, Flash, WUpdate, IE9, Acrobat Reader, and since a month I definitively uninstalled Java! also no exploit. Today and tomorrow I use adwcleaner, malwarebytes, emsisoft kit, TSKiller from Kaspersky, but they found very few stuffs, very few or nothing; perhaps I will try superantispyware, Comodo Killbeats and CCE.exe portable... I dont want to install a lot of antivirus/antiPup tools, not a good idea. The purpose of my post: I would be very grateful to you (I guess > disinfection official zebulon experts < ) if the next wednesday (or saturday) I could be allowed to re-write here in this post that I opened today, after downloading and installing and launching your powerful tool (its a bit harder than simply double clicking on malwarebytes.exe -- it dont want to upgrading to the latest build, I have 2.0.1 "no updates available for malwarebytes") http://www.nicolascoolman.fr/download/zhpdiag/ so you could analyze the log and suggest me what keys I have to delete in Regedit, this were wonderful! therefore thank you in advance. I can wait for your analysis of the log file, also no problems! I have 2 pc (desktop and laptop), it were fine if you could help me with my "main" pc, the desktop. I guess that in a few days I am again here with zhpdiag log. Can I upload the log (in a RAR archive) on zippyshare.com? Thanks a lot and Best Regards. Feel free to reply in french language, I can translate it, also no problems. Mercì. Cordialement, PS: I just clicked on "Previsualizer" and I go a very bad text formatting, I hope that after clicking on "Envoyer" botton the text will look better and you may be able to read easily. PPSS: If replies are added here, I warmly hope to receive a mail notification, as it happens on Mozilla forum. I dont find the box or dropdown menù "Instant notify on replies". Thanks.