Erreur MSI Installer

[achraf90]

Bonjour,

 

j'ai trouvé ce matin au niveau observateur d'événements (OS windows 2003 server)(serveur d'application) l erreur suivante:

 

Product: 32 Bit HP BiDi Channel Components Installer -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: ipm12.CF34E983_546C_421F_A494_3C30281E4CF3, ,

 

Priére de me répondre le plutot possible .

je compte sur vous mes amis.

[ph1ph1l0u]

bonjour achraf90

 

j'ai trouvé ça:

HP Communities - 32 Bit HP BiDi Channel Component Installer Error 2... - Enterprise Business Community

Solution:

I beleive this error is from the MSI which sets up the bi-directional support. It looks like the MSI is trying to repair but keeps failing. I have seen this error when I tried to install the UPD driver when the PML Driver HPZ12 and Net Driver HPZ12 services already exist on the server.

 

To resolve this I did the following:

 

- Stop and disable both of these services.

- Delete the following DLL (These DLL are used by the two services). Please back them up first

C:\Windows\System32\HPZinw12.dll

C:\Windows\System32\HPZipm12.dll

- Installed the UPD driver.

 

essaye