HELP ! Trojans impossible à enlever

[pear]

Bonsoir,

 

C'est tout bon

 

Pour enlever les programmes utilisés pendant la procédure.

Télécharger ToolsCleaner2 de A.Rothstein

* Enregistrer ToolsCleaner2.exe sur le Bureau.

Sous Vista,Clic-droit > Exécuter en tant que Administrateur

* Double-cliquer dessus, puis cliquer sur Recherche --> Le programme va chercher les utilitaires installés

------> Il se peut que la fenêtre devienne blanche pendant le scan, c'est normal !

L'outil supprimera sans que vous ayez à intervenir.

* Copier-coller le contenu du rapport qui apparait dans la fenêtre blanche.

 

encore un souci ?

[lulamay]

Merci beaucoup merci !!!

Je re-vérifie tout demain matin et je vous dis si tout va bien.

Très bonne soirée xxxxx

[lulamay]

Bonjour,

J'ai passé Malware ce matin, il n'a rien détecté.

Idem pour Antivir (juste 5 warnings)

Voici les rapports antivir et hijack juste au cas où...( et surtout merci !!!)

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:24:45, on 14/02/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\acer\Acer eConsole\MediaServerService.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\PROGRA~1\FICHIE~1\France Telecom\Shared Modules\FTRTSVC\1\FTRTSVC.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Acer\Acer eMode Management\AspireService.exe

C:\Program Files\Kerio\Personal Firewall\persfw.exe

C:\Program Files\Acer\Acer eConsole\MediaSync.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Acer\eRecovery\Monitor.exe

C:\Program Files\OrangeHSS\Launcher\Launcher.exe

C:\PROGRA~1\FICHIE~1\France Telecom\Shared Modules\AlertModule\1\AlertModule.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\OrangeHSS\systray\systrayapp.exe

C:\Program Files\OrangeHSS\connectivity\connectivitymanager.exe

C:\Program Files\OrangeHSS\connectivity\CoreCom\CoreCom.exe

C:\Program Files\OrangeHSS\connectivity\CoreCom\OraConfigRecover.exe

C:\PROGRA~1\FICHIE~1\France Telecom\Shared Modules\FTCOMModule\1\FTCOMModule.exe

C:\SDFix\HiJackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\OrangeHSS\SearchURLHook\SearchPageURL.dll

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.fr"); (C:\Documents and Settings\SYLVIE\Application Data\Mozilla\Profiles\default\rynj4evq.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CNetscape_France.src"); (C:\Documents and Settings\SYLVIE\Application Data\Mozilla\Profiles\default\rynj4evq.slt\prefs.js)

O2 - BHO: e-Carte Bleue Browser Helper Object - {2E03C0FD-4C48-43A7-9A54-00240C70FF16} - C:\WINDOWS\system32\BhoECart.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [LaunchApp] Alaunch

O4 - HKLM\..\Run: [AspireService] "C:\Program Files\Acer\Acer eMode Management\AspireService.exe"

O4 - HKLM\..\Run: [MediaSync] "C:\Program Files\Acer\Acer eConsole\MediaSync.exe"

O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\OrangeHSS\SessionManager\SessionManager.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - Global Startup: Adobe Gamma Loader.lnk.disabled

O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled

O4 - Global Startup: Adobe Reader Synchronizer.lnk.disabled

O8 - Extra context menu item: Convertir les liens sélectionnés en fichier Adobe PDF - res://D:\Adobe Acrobat\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O15 - Trusted Zone: http://www.orange.fr

O15 - Trusted Zone: http://www.rw.search.ke.voila.fr

O15 - Trusted Zone: http://www.secuser.com

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.zebulon.fr/scan8/oscan8.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1229093618343

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1229093603312

O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownlo...iaSmartScan.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{1504C3FE-9C7D-4C5E-B943-CF9FEE15D158}: NameServer = 81.253.149.1 80.10.246.3

O23 - Service: Acer Media Server - Acer Inc. - C:\Program Files\acer\Acer eConsole\MediaServerService.exe

O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\FICHIE~1\France Telecom\Shared Modules\FTRTSVC\1\FTRTSVC.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe

O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SsBeSvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

 

--

End of file - 8932 bytes

 

 

 

 

 

Avira AntiVir Personal

Report file date: samedi 14 février 2009 10:39

 

Scanning for 1245161 virus strains and unwanted programs.

 

Licensed to: Avira AntiVir PersonalEdition Classic

Serial number: 0000149996-ADJIE-0001

Platform: Windows XP

Windows version: (Service Pack 2) [5.1.2600]

Boot mode: Normally booted

Username: SYSTEM

Computer name: LULAMAY

 

Version information:

BUILD.DAT : 8.2.0.337 16934 Bytes 18/11/2008 13:05:00

AVSCAN.EXE : 8.1.4.10 315649 Bytes 18/11/2008 08:21:26

AVSCAN.DLL : 8.1.4.0 40705 Bytes 26/05/2008 07:56:40

LUKE.DLL : 8.1.4.5 164097 Bytes 12/06/2008 12:44:19

LUKERES.DLL : 8.1.4.0 12033 Bytes 26/05/2008 07:58:52

ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 27/10/2008 11:30:36

ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 11/02/2009 18:05:27

ANTIVIR2.VDF : 7.1.2.13 2048 Bytes 11/02/2009 18:05:27

ANTIVIR3.VDF : 7.1.2.25 65536 Bytes 13/02/2009 19:12:24

Engineversion : 8.2.0.79

AEVDF.DLL : 8.1.1.0 106868 Bytes 03/02/2009 23:49:13

AESCRIPT.DLL : 8.1.1.47 348539 Bytes 13/02/2009 19:13:48

AESCN.DLL : 8.1.1.7 127347 Bytes 13/02/2009 19:13:38

AERDL.DLL : 8.1.1.3 438645 Bytes 04/11/2008 13:58:38

AEPACK.DLL : 8.1.3.8 397684 Bytes 06/02/2009 20:46:50

AEOFFICE.DLL : 8.1.0.33 196987 Bytes 11/12/2008 16:39:46

AEHEUR.DLL : 8.1.0.90 1573237 Bytes 06/02/2009 20:46:47

AEHELP.DLL : 8.1.2.0 119159 Bytes 02/12/2008 14:00:56

AEGEN.DLL : 8.1.1.16 332148 Bytes 13/02/2009 19:13:18

AEEMU.DLL : 8.1.0.9 393588 Bytes 14/10/2008 10:05:56

AECORE.DLL : 8.1.6.5 176501 Bytes 13/02/2009 19:12:50

AEBB.DLL : 8.1.0.3 53618 Bytes 14/10/2008 10:05:56

AVWINLL.DLL : 1.0.0.12 15105 Bytes 09/07/2008 08:40:05

AVPREF.DLL : 8.0.2.0 38657 Bytes 16/05/2008 09:28:01

AVREP.DLL : 8.0.0.2 98344 Bytes 31/07/2008 12:02:15

AVREG.DLL : 8.0.0.1 33537 Bytes 09/05/2008 11:26:40

AVARKT.DLL : 1.0.0.23 307457 Bytes 12/02/2008 08:29:23

AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 12/06/2008 12:27:49

SQLITE3.DLL : 3.3.17.1 339968 Bytes 22/01/2008 17:28:02

SMTPLIB.DLL : 1.2.0.23 28929 Bytes 12/06/2008 12:49:40

NETNT.DLL : 8.0.0.1 7937 Bytes 25/01/2008 12:05:10

RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 12/06/2008 13:48:07

RCTEXT.DLL : 8.0.52.0 86273 Bytes 27/06/2008 13:34:37

 

Configuration settings for the scan:

Jobname..........................: Complete system scan

Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp

Logging..........................: low

Primary action...................: interactive

Secondary action.................: ignore

Scan master boot sector..........: on

Scan boot sector.................: on

Boot sectors.....................: C:, D:,

Process scan.....................: on

Scan registry....................: on

Search for rootkits..............: off

Scan all files...................: All files

Scan archives....................: on

Recursion depth..................: 20

Smart extensions.................: on

Macro heuristic..................: on

File heuristic...................: medium

 

Start of the scan: samedi 14 février 2009 10:39

 

The scan of running processes will be started

Scan process 'avscan.exe' - '1' Module(s) have been scanned

Scan process 'avcenter.exe' - '1' Module(s) have been scanned

Scan process 'WINWORD.EXE' - '1' Module(s) have been scanned

Scan process 'OUTLOOK.EXE' - '1' Module(s) have been scanned

Scan process 'AAWTray.exe' - '1' Module(s) have been scanned

Scan process 'FTCOMModule.exe' - '1' Module(s) have been scanned

Scan process 'OraConfigRecover.exe' - '1' Module(s) have been scanned

Scan process 'CoreCom.exe' - '1' Module(s) have been scanned

Scan process 'ConnectivityManager.exe' - '1' Module(s) have been scanned

Scan process 'SystrayApp.exe' - '1' Module(s) have been scanned

Scan process 'alg.exe' - '1' Module(s) have been scanned

Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned

Scan process 'unsecapp.exe' - '1' Module(s) have been scanned

Scan process 'wscntfy.exe' - '1' Module(s) have been scanned

Scan process 'AlertModule.exe' - '1' Module(s) have been scanned

Scan process 'Launcher.exe' - '1' Module(s) have been scanned

Scan process 'wdfmgr.exe' - '1' Module(s) have been scanned

Scan process 'daemon.exe' - '1' Module(s) have been scanned

Scan process 'Monitor.exe' - '1' Module(s) have been scanned

Scan process 'avgnt.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'rundll32.exe' - '1' Module(s) have been scanned

Scan process 'MediaSync.exe' - '1' Module(s) have been scanned

Scan process 'PERSFW.exe' - '1' Module(s) have been scanned

Scan process 'AspireService.exe' - '1' Module(s) have been scanned

Scan process 'nvsvc32.exe' - '1' Module(s) have been scanned

Scan process 'MDM.EXE' - '1' Module(s) have been scanned

Scan process 'jqs.exe' - '1' Module(s) have been scanned

Scan process 'GoogleUpdaterService.exe' - '1' Module(s) have been scanned

Scan process 'FTRTSVC.exe' - '1' Module(s) have been scanned

Scan process 'avguard.exe' - '1' Module(s) have been scanned

Scan process 'MediaServerService.exe' - '1' Module(s) have been scanned

Scan process 'explorer.exe' - '1' Module(s) have been scanned

Scan process 'sched.exe' - '1' Module(s) have been scanned

Scan process 'spoolsv.exe' - '1' Module(s) have been scanned

Scan process 'AAWService.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'lsass.exe' - '1' Module(s) have been scanned

Scan process 'services.exe' - '1' Module(s) have been scanned

Scan process 'winlogon.exe' - '1' Module(s) have been scanned

Scan process 'csrss.exe' - '1' Module(s) have been scanned

Scan process 'smss.exe' - '1' Module(s) have been scanned

46 processes with 46 modules were scanned

 

Starting master boot sector scan:

Master boot sector HD0

[iNFO] No virus was found!

Master boot sector HD1

[iNFO] No virus was found!

[WARNING] System error [21]: Le périphérique n'est pas prêt.

Master boot sector HD2

[iNFO] No virus was found!

[WARNING] System error [21]: Le périphérique n'est pas prêt.

Master boot sector HD3

[iNFO] No virus was found!

[WARNING] System error [21]: Le périphérique n'est pas prêt.

Master boot sector HD4

[iNFO] No virus was found!

[WARNING] System error [21]: Le périphérique n'est pas prêt.

 

Start scanning boot sectors:

Boot sector 'C:\'

[iNFO] No virus was found!

Boot sector 'D:\'

[iNFO] No virus was found!

 

Starting to scan the registry.

The registry was scanned ( '54' files ).

 

 

Starting the file scan:

 

Begin scan in 'C:\' <ACER>

C:\hiberfil.sys

[WARNING] The file could not be opened!

C:\WINDOWS\system32\drivers\sptd.sys

[WARNING] The file could not be opened!

Begin scan in 'D:\' <ACERDATA>

D:\pagefile.sys

[WARNING] The file could not be opened!

 

 

End of the scan: samedi 14 février 2009 12:34

Used time: 1:54:57 Hour(s)

 

The scan has been done completely.

 

9107 Scanning directories

344589 Files were scanned

0 viruses and/or unwanted programs were found

0 Files were classified as suspicious:

0 files were deleted

0 files were repaired

0 files were moved to quarantine

0 files were renamed

3 Files cannot be scanned

344586 Files not concerned

8037 Archives were scanned

7 Warnings

0 Notes

[pear]

Voila qui est parfait.

 

Bon vent.

[lulamay]

Mille mercis et bravo à toute l'équipe pour la qualité du travail et la rapidité de vos interventions.

Très bon week-end à vous tous.

[lulamay]

Bonjour à tous,

Pendant la résolution de mes problèmes de virus dans ce sujet, vous m'avez demandé dans les options régionales de virer tout sauf le français.

J'avais juste l'anglais en plus et je l'ai donc effacé. Mais j'ai vraiment besoin de récupérer l'anglais. J'écris beaucoup en anglais sous Outlook et Word et avant, j'avais la correction automatique qui s'appliquait. Pourriez-vous me dire comment récupérer cette fonction ?

Merci par avance.

[pear]

Bonjour,

 

Rien de plus simple:

Options régionales et linguistiques->langues->Détails ->Ajouter

[lulamay]

je sais, merci, j'avais déjà essayé mais ça n'ajoute l'anglais que sous 'Clavier' :

La hiérarchie est : FR(français France) / clavier / français

Si j'ajoute anglais en passant par 'details' j'ai : FR(français France) / clavier / français anglais (et la correction auto en anglais ne fonctionne pas)

Alors que j'avais avant :

- FR (français France) / clavier / français

- EN (english) / clavier / anglais

et je pouvais voir en bas du bureau sur ma barre de menu (à gauche des icones lancement rapide) les sigles EN ou FR que je pouvais intervertir à souhait.

[pear]

Je n'avais compris .

Mais , pour autant que je le sache,la correction orthographique se règle, dans Word, Office , Firefox etc...

Pour le cas présent, je vous avoue mon ignorance.

 

Je ne peux que vous suggérer une recherche Google "correction automatique en anglais"

 

Désolé.