[Résolu] Plantage (écran bleu - BSOD) WatchDog.sys/Atikmdag.sys

[bogues007]

Bonjour.

Depuis quelques temps déjà, sur un vieux pc avec Windows 7, j'ai des plantages :

 

Ils arrivent en quelques secondes voir des fois en quelques minutes, que je me sers de l'ordi ou pas du tout, je l'allume sans y toucher, et il plante quand même au bout d'un moment.

Ça proviendrait du fichier Watchdog.sys selon le log de plantage :

Le soucie est que, je n'ai absolument rien installer comme logiciel entre deux, il fonctionnait très bien avant, c'est arrivé tout d'un coup, d'ailleurs, je n'ai pas de plantage en mode sans échec, ni avec un live cd.

Est-ce un problème Software ou Hardware, et surtout, comment y remédier ?

Merci.

Modifié le 12 août 2018 par bogues007

[Tonton]

Bonsoir bogues007,

  Fais ceci, stp :

1. Rends-toi dans Panneau de configuration > Système > Paramètres système avancés > Démarrage et Récupération > Paramètres > vérifie que Image mémoire du noyau soit sélectionnée, sinon il n'y aura pas de minidump (sous Windows 10, cette sélection s'effectue via le menu déroulant situé sous Écriture des informations de débogage)

2. Redémarrer automatiquement doit être décoché, ce qui te permettra de lire les informations relatives aux BSOD

3. Télécharge WhoCrashed Free de Resplendence et enregistre-le sur le Bureau :

4. Pour l'installer, clique droit sur l'icône whocrashedSetup et choisis Exécuter en tant qu'administrateur

5. Coche la case Create a desktop icon

6. Pour le lancer, clique droit ur l'icône WhoCrashed et choisis Exécuter en tant qu'administrateur

7. Clique sur Analyze :

8. Lorsque le scan est terminé, le message suivant apparaît : Please scroll down the information window to read the report

9. Valide par OK

10. Clique sur l'onglet Report afin d'ouvrir le rapport généré suite au scan

Copie-colle l'intégralité de ce rapport dans ta prochaine réponse ; il est constitué des rubriques suivantes :

• System Information (local)
• Crash Dump Analysis
• Conclusion

11. Règle à nouveau les paramètres "1" et "2" sur leur valeur initiale

@+

Modifié le 11 août 2018 par Tonton
Mise en page

[bogues007]

Bonjour Tonton.

Merci beaucoup de ton aide.

Citation

System Information (local)
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Computer name: CAMUS-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: GBT___, Gigabyte Technology Co., Ltd., 8I945GMF
CPU: GenuineIntel Intel(R) Pentium(R) 4 CPU 3.00GHz Intel586, level: 15
2 logical processors, active mask: 3
RAM: 3757629440 bytes total

 

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Crash Dump Analysis
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Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Sun 12/08/2018 10:10:54 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081218-17578-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1883F)
Bugcheck code: 0x119 (0x1, 0x2331, 0x2334, 0x2333)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Sat 11/08/2018 10:41:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081118-12328-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x12, 0x15, 0x14)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Thu 09/08/2018 17:08:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-11406-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x133, 0x136, 0x135)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Thu 09/08/2018 17:00:16 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-7312-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x1A3, 0x1A6, 0x1A5)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Thu 09/08/2018 16:58:04 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-12671-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x2E2, 0x2E5, 0x2E4)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Thu 09/08/2018 16:55:28 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-12640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0xD2428)
Bugcheck code: 0x116 (0xFFFFFFFF8645F510, 0xFFFFFFFF96C1A5BC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

On Thu 09/08/2018 15:56:27 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-6421-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x34C, 0x34F, 0x34E)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Thu 09/08/2018 15:33:23 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-6703-01.dmp
This was probably caused by the following module: ataport.sys (ataport+0x51DC)
Bugcheck code: 0x119 (0x1, 0x135, 0x138, 0x137)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\ataport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: ATAPI Driver Extension
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a storage driver or controller driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.

 

On Thu 09/08/2018 09:28:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080918-6750-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0xD69, 0xD6C, 0xD6B)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

On Mon 06/08/2018 13:43:11 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080618-19140-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18707)
Bugcheck code: 0x119 (0x1, 0x1D0, 0x1D3, 0x1D2)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: atikmdag.sys ATI Technologies Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

 

 

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Conclusion
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On your computer a total of 11 crash dumps have been found. Only 10 have been analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

 

Suite à ce log, j'ai mis à jour le pilote ATI, mais le problème a continué. J'ai du coup enlevé le fichier "atikmdag.sys", plus de plantage mais je ne pouvais plus mettre la résolution de l'écran que je voulais, j'ai donc refais une installation du pilote ATI, et depuis 10h30, je n'ai plus eu de plantage malgrè plusieurs essais en tout genre.

Je vais mettre ce post en résolu.

Encore merci Tonton .

 

[Tonton]

Bonne nouvelle !