Problème de pièces jointes avec OWA et Chrome

[riko-31]

Bonjour,

J'ai un problème avec mon webmail professionnel qui se fait avec Outlook Web Access 2010 avec un serveur exchange.

J'utilise Google Chrome et toutes les pièces jointes que je télécharge s'enregistre avec le nom : attachment.ashx alors que dans le mail, la pièce jointe porte bien le bon nom, par exemple un fichier .doc ou .xls. Du coup, je ne peux ouvrir aucune pièces jointes, même pas de pdf.

 

J'ai fais l'essai avec internet explorer et cela marche bien.

 

Alors si quelqu'un à une idée, je suis preneur car je n'ai pas envie de revenir à internet explorer juste à cause de cela.

[serge83]

bsr,

 

a priori ca serai un bug ds chrome .....

 

j'ai trouvé ceci sur des forums anglais ...http://www.google.fr/search?hl=fr&rlz=1W1GGLL_fr&noj=1&q=attachment.ashx+avec+chrome&btnG=Rechercher&aq=f&aqi=&aql=&oq=

 

bon courage

[KewlCat]

Euh, moi j'appelle pas ça "un bug dans Chrome" mais "un bug dans Outlook Web App"... Les headers envoyés par ce truc lors du téléchargement des pièces jointes font que Chrome n'enregistre pas le fichier sous le bon nom, mais le bug vient bel et bien d'Outlook. Cela dit, peut-être qu'une version récente de Chrome permet de contourner ce problème spécifique...

 

Déjà, est-ce que tu as essayé de renommer le fichier téléchargé ? Apparemment le contenu reçu est le bon, il n'y a que le nom de fichier qui change.

[serge83]

bjr,

 

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Help forum > Google Chrome > Other troubleshooting help > Why do all attachments download as "attachment.ashx"?

Why do all attachments download as "attachment.ashx"? Report abuse

 

pragmate

Level 1

9/21/10

Google Chrome version: 6.0.472.62

Operating System: Mac OS X 10.6.4

Error Message: (Mac OS) 'There is no default application specified to open the document “attachment.ashx.ashx”.'

Extensions installed: Don't know.

 

In Microsoft Outlook, all attachments (.doc, .pdf) download to location as "attachment.ashx.ashx." Have not tried renaming, as doing so for every file downloaded is not a significant mitigation of the inconvenience. Would rather not have to use Safari or Firefox; Chrome is otherwise a fabulous browser. Is there a remedy to this problem? Thanks for any help.

 

Sincerely,

 

S

Best answers

 

Alex_76

Level 1

12/1/10

Popular answer Go to this answer

i have the same problem and update rollup 4 installed.

 

this bug is a google chrome bug, IE, Opera and Firefox save the attachment correct, only google chrome makes problems.

 

is there any new solution availible?

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Replies 1 - 3 of 3

 

TheShadowOne

Level 2

9/21/10

Apparently this is a bug between Exchange 2010 and Chrome, renaming the file should work.

 

Microsoft's fix is this, but i dont think its going to help you

This issue: Exchange Server 2010 users cannot open certain attachments when they access their mailboxes by using Outlook Web App

 

Fixed in this update: Description of Update Rollup 1 for Exchange Server 2010

 

With this download: http://www.microsoft.com/downl...d05e6&displaylang=en

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Alex_76

Level 1

12/1/10

Popular answer

i have the same problem and update rollup 4 installed.

 

this bug is a google chrome bug, IE, Opera and Firefox save the attachment correct, only google chrome makes problems.

 

is there any new solution availible?

4 of 4 people found this answer helpful. Did you? Sign in to vote. Report abuse

 

bbsquared

Level 1

1/27/11

I have the same issues!!! GRRRR very frustrating!!!

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Help forum > Google Chrome > Other troubleshooting help > Attachments save as attachment.ashx and a number

Attachments save as attachment.ashx and a number Report abuse

 

bstr716

Level 1

7/26/10

Please describe your question/comment in detail (for example, steps to reproduce the problem): When I download an attachment from an email (in outlook live), it is saved as attachment.ashx and a number. This happens even if the file already has a name as an email attachment. How do I change the settings to get the file to download with its proper file name. Please help me.

Replies 1 - 5 of 5

 

silvergroover

Level 1

7/27/10

Apparently this is a bug between Exchange 2010 and Chrome, it doesn't occure with Firefox or IE... We have the same problem here, I even tried the latest Chromium build...

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sherrondee

Level 1

8/6/10

how do I save an attachment? I can open it but I wanna save

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lpkid1057

Level 1

8/26/10

When you download the file, it appears at the bottom of the screen in your Chrome window. You can choose to click the small arrow to the right. One option in the drop-down menu will be to "show in folder". Upon opening the folder, the file will be selected. Right click and choose properties at the bottom of the menu. At the top of this new window should be the file name attachment.ashx, delete this and rename it to the file extension matching the email attachment.

 

For example if the file in my email was Test.pdf and it saved as attachment.ashx, I would rename the file to Test.pdf.

 

Make sure the extension is correct or you will not be able to open the file as you intend.

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lpkid1057

Level 1

8/26/10

other than just using another browser this is the only simple thing thats obvious to me.

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yorrick

Level 1

12/18/10

if Ipkid1057's suggestion about renaming file does not work, try this.... i was having same problem viewing pdf files and trying to save...now i am a happy camper continuing to use Chrome, and working perfectly fine...

 

open up a new Chrome window, in destination bar type EXACTLY about:plugins being sure to use the : symbol....

 

go down to Chrome PDF Viewer and click on 'disable'...

 

close window....

 

next time you go to view pdf file, the .ashx window will likely open up again with the file in view, however, NOW there is a 'save' icon to click on, and when clicking on this, allows you to save file anywhere you want as PDF.... works great... hope this helps

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bonne lecture..

 

 

 

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[riko-31]

Merci pour vos réponses, je vais essayer la solution de renommage des fichiers et je vous tiens au courant.

Le problème, c'est qu'avec chrome, lorsque l'on clique sur la pièce jointe, il la télécharge automatiquement dans le dossier prévu à cet effet et il faut donc aller dans ce dossier, l'enregister dans un autre sous un nom différent . Plutôt compliqué comme procédure. Enfin, si cela permet de ne pas revenir à IE, je prends

 

Merci.

[riko-31]

Apparemment cela marche en renommant les fichiers

Cette solution est une rustine efficace pour contourner le problème, mais si quelqu'un trouve la solution pour le corriger définitivement, je suis preneur

 

Merci à tous.

[KewlCat]

Tu as essayé d'appliquer les mises à jour d'Outlook données comme solution dans le lien de serge83 ou pas ?

Evidemment, à condition que ce soit ton propre serveur Outlook (sinon il faudrait contacter son administrateur)

[riko-31]

Effectivement KewlCat se n'est pas mon réseau donc j'ai fais suivre le lien à mon administrateur réseau je vous tiens au courant.

Merci.