[Résolu]Écran bleu

[Le petit malch']

Bonjour à tous je vous explique mon problème ...

J'allume l'ordinateur normalement sans soucis, puis je fais ce que je veux pendant

environ 30 voir 45 minutes puis il me met un écran bleu ... voici le code d'erreur :

"

Signature du problème :

Nom d’événement de problème: BlueScreen

Version du système: 6.1.7601.2.1.0.768.3

Identificateur de paramètres régionaux: 1036

 

Informations supplémentaires sur le problème :

BCCode: 76

BCP1: 0000000000000000

BCP2: FFFFFA8006EDC060

BCP3: 0000000000000033

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

"

Ma cofig étant : Acer Aspire 7736Z-434G32Mn

Si vous connaisez la solution du problème je serais ravis de la connaitre merci d'avance pour avoir pris la peine de lire mon post.

Malcha =).

Modifié le 8 novembre 2011 par Le petit malch'
Pas de lien direct vers un site marchand SVP ;o)

[thorgal]

Bonjour et bienvenue sur les forums de zebulon,

 

Dans l'état, je ne vois pas trop !

Essaie de faire une vérification minutieuse du disque dur.

Modifié le 29 octobre 2011 par thorgal

[Invité Notpa]

Bonsoir Le petit malch'

 

Salut Thorgal !

 

Télécharge le freeware WhoCrashed, installe-le et exécute-le. Il va donner plein d'infos trouvés dans le fichier dump créé lors du BSOD. Fais un copier/coller du résultat dans ta réponse. On aura un peu plus d'infos.

 

Cordialement

 

Notpa01

[Le petit malch']

Alors alors j'ai instalé whoCrashed et en voici le résultat :

 

 

 

System Information (local)

--------------------------------------------------------------------------------

 

computer name: CALVIN-PC

windows version: Windows 7 Service Pack 1, 6.1, build: 7601

windows dir: C:\Windows

CPU: GenuineIntel Pentium® Dual-Core CPU T4300 @ 2.10GHz Intel586, level: 6

2 logical processors, active mask: 3

RAM: 4220420096 total

VM: 2147352576, free: 1913446400

 

 

 

--------------------------------------------------------------------------------

Crash Dump Analysis

--------------------------------------------------------------------------------

 

Crash dump directory: C:\Windows\Minidump

 

Crash dumps are enabled on your computer.

 

 

On Fri 28/10/2011 13:27:17 GMT your computer crashed

crash dump file: C:\Windows\Minidump\102811-31761-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

Bugcheck code: 0x76 (0x0, 0xFFFFFA8006EDC060, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Fri 28/10/2011 13:27:17 GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x76 (0x0, 0xFFFFFA8006EDC060, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Thu 27/10/2011 19:52:20 GMT your computer crashed

crash dump file: C:\Windows\Minidump\102711-25116-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

Bugcheck code: 0x76 (0x0, 0xFFFFFA800736D060, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Thu 27/10/2011 19:05:15 GMT your computer crashed

crash dump file: C:\Windows\Minidump\102711-26364-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

Bugcheck code: 0x76 (0x0, 0xFFFFFA80070D0060, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Thu 27/10/2011 15:25:11 GMT your computer crashed

crash dump file: C:\Windows\Minidump\102711-32682-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

Bugcheck code: 0x76 (0x0, 0xFFFFFA80070AD740, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Thu 27/10/2011 14:30:10 GMT your computer crashed

crash dump file: C:\Windows\Minidump\102711-33602-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

Bugcheck code: 0x76 (0x0, 0xFFFFFA8006ED6230, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Tue 04/10/2011 23:28:39 GMT your computer crashed

crash dump file: C:\Windows\Minidump\100511-25334-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x76 (0x0, 0xFFFFFA8006F25710, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Sun 04/09/2011 00:05:14 GMT your computer crashed

crash dump file: C:\Windows\Minidump\090411-19936-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x76 (0x0, 0xFFFFFA8006EA85F0, 0x33, 0x0)

Error: PROCESS_HAS_LOCKED_PAGES

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a driver failed to release locked pages after an I/O operation, or that it attempted to unlock pages that were already unlocked.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

 

--------------------------------------------------------------------------------

Conclusion

--------------------------------------------------------------------------------

 

8 crash dumps have been found and analyzed.

Read the topic general suggestions for troubleshooting system crashes for more information.

 

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

 

 

 

Merci de l'aide apporté .

[Tonton]

Bonjour Le petit malch,

 

Les origines des BSOD peuvent être nombreuses.

 

Commençons par les drivers :

--> as-tu des "?" ou des "!" ds le gestionnaire de périphériques ?

 

@+,

Tonton

[Le petit malch']

Tonton je viens de regarder dans gestionnaires de périphériques et non je n'ai pas des "?" ou des "!" .

[Invité Notpa]

Bonsoir vous deux !

 

D'après Microsoft et les différents sites consultés, ce problème viendrait d'un driver incorrect ou pas à jour. Les drivers concernés peuvent être ceux des carte vidéo, son, mère, réseau, USB, etc. Bref, n'importe quel driver peut en être la cause.

 

Je te conseille donc de mettre à jour tous les drivers possibles, même s'il n'y a pas de ? ou ! dans le panneau de config. Généralement, cela vient du driver de la carte vidéo. C'est quoi ta carte ? Vérifie sur le site concerné le dernier driver.

 

Faisais-tu de jeux lors du BSOD ? As-tu le programme Xeno7x64.sys sur ta machine (utilise la fonction Rechercher de Windows) ? Ce programme est connu pour provoquer des erreurs 0x76 avec BSOD sous Win Seven (source : Microsoft).

 

A+

 

Notpa01

[Tonton]

Hello,

 

Si la MAJ des drivers devait ne rien donner, ns passerons alors à la vérification de la RAM avec Memtest86+.

 

@+,

Tonton

[Le petit malch']

Je m'excuse du temps de mes réponses je rencontre quelque soucis niveau de la connexion .

Donc ce serait un problème de Mise a jour de mes drivers si j'ai bien compris.

Pouriez vous s'il vous plait me procurer un site , sur lequel je pourrais voir mes drivers et leur mise a jour a fournir, merci d'avance .

Modifié le 31 octobre 2011 par Le petit malch'

[Invité Notpa]

Bonjour Le petit Malch' !

 

Les meilleurs sites, donc les plus adaptés, sont ceux des constructeurs. Sur certains sites spécialisés dans le download de drivers, , tu risques de ne pas trouver le dernière version. Donc, voir site par site, en fonction des composants.

 

A+

 

Notpa01