Problèmes connexion Internet + écran bleu

[Jenjen]

Bonjour à tous,

 

Je suis de retour avec toujours un problème de connexion Internet : je suis éjectée et très souvent suivi d'un écran bleu.

Je reste en connexion avec le réseau de la maison, mais pas avec Internet.

 

Je mets ici le lien du problème que j'ai déjà posté : [Résolu] Écran bleu - déconnexion Internet - Forums Zebulon.fr

 

Mon père avait le même problème. Ici le lien de son poste : Déconnexion Internet mais accès réseau - Forums Zebulon.fr - Page 2

 

Je suis sous Windows Vista. Nous sommes à 3 postes dans le réseau WiFi : 2 pc sous Vista et un Imac. (pas de problème avec l'Imac).

 

Merci de bien vouloir m'aider.

Jenjen

[Tonton]

Bonjour Jenjen,

 

ETAPE 1 :

 

Voici la manip à effectuer pour réparer ta connexion à Internet :

 

 

@+,

Tonton

[Dylav]

Bonjour Jenjen, Tonton,

 

Il existe un chemin plus court, c'est clic droit sur l'icône (tout en bas de l'écran, à côté de l'horloge) / "Réparer"…

 

 

[Tonton]

Cette manip est un peu différente : sous Vista / Windows 7, la fonction proposée est Résoudre les problèmes et est suivie d'une icône Détection des problèmes qui lance un processus de recherche de pannes et de solutions.

[Jenjen]

Bonsoir Tonton,

 

J'ai déjà fait cette manip avant, j'ai eu une fenêtre qui me donne plusieurs solutions pour réparer: vérifier les drivers de la liaison internet, relancer le router etc

 

Pour le moment , il est indiqué que la liaison Réseau + internet est OK MAIS je ne parviens pas à atteindre le forum (je suis là sur le pc enfin Imac de ma mère).

Si j'insiste en cliquant sur le lien ... après qq fois, tout bloque et puis c'est l'écran bleu.

 

Merci

Jenjen

[Tonton]

Re,

 

Pour apporter une solution à tes problèmes de BSOD :

 

1. Prérequis :

 

• Rends-toi dans Ordinateur > Paramètres système avancés > Démarrage et Récupération > Paramètres
  
• Vérifie que « Image mémoire du noyau » soit sélectionnée, sinon il n'y aura pas de minidump
  
• « Redémarrer automatiquement » doit être décoché, ce qui te permettra de lire les informations relatives au BSOD
  

2. Pour en savoir plus sur les causes ton BSOD :

 

• 
   
  
• Télécharge WhoCrashed de Resplendence ici : WhoCrashed
  
• Poste les fichiers minidump dans ta prochaine réponse
  

@+,

Tonton

[Jenjen]

Le rapport :

 

System Information (local)

--------------------------------------------------------------------------------

 

computer name: CORE2QUAD

windows version: Windows Vista Service Pack 2, 6.0, build: 6002

windows dir: C:\Windows

CPU: GenuineIntel Intel® Core2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6

4 logical processors, active mask: 15

RAM: 3482861568 total

VM: 2147352576, free: 2010079232

 

 

 

--------------------------------------------------------------------------------

Crash Dump Analysis

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Crash dump directory: C:\Windows\Minidump

 

Crash dumps are enabled on your computer.

 

 

On Sat 10/03/2012 18:09:11 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini031012-03.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A586)

Bugcheck code: 0xD1 (0xFFFFFFFFEC2E739A, 0x2, 0x0, 0xFFFFFFFF90BB7586)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sat 10/03/2012 18:09:11 GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A586)

Bugcheck code: 0xD1 (0xFFFFFFFFEC2E739A, 0x2, 0x0, 0xFFFFFFFF90BB7586)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sat 10/03/2012 17:59:28 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini031012-02.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A53E)

Bugcheck code: 0xD1 (0x40, 0x2, 0x0, 0xFFFFFFFF90C3053E)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sat 10/03/2012 17:52:01 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini031012-01.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A56D)

Bugcheck code: 0xD1 (0x15, 0x2, 0x0, 0xFFFFFFFF8267C680)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sun 4/03/2012 20:29:11 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini030412-02.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A53E)

Bugcheck code: 0xD1 (0x40, 0x2, 0x0, 0xFFFFFFFF9042F53E)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sun 4/03/2012 19:09:59 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini030412-01.dmp

This was probably caused by the following module: ntkrnlpa.exe (nt+0xCDB3F)

Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87159030, 0xFFFFFFFF87152030, 0xFFFFFFFF8586B370)

Error: DRIVER_POWER_STATE_FAILURE

file path: C:\Windows\system32\ntkrnlpa.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

 

 

On Wed 29/02/2012 15:27:46 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini022912-03.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A551)

Bugcheck code: 0xD1 (0x2000, 0x2, 0x0, 0xFFFFFFFF90E2A551)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Wed 29/02/2012 15:13:48 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini022912-02.dmp

This was probably caused by the following module: tcpip.sys (tcpip+0x10788)

Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF84752D78, 0x0)

Error: DRIVER_POWER_STATE_FAILURE

file path: C:\Windows\system32\drivers\tcpip.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: TCP/IP Driver

Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

 

 

On Wed 29/02/2012 14:24:56 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini022912-01.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A586)

Bugcheck code: 0xD1 (0x9, 0x2, 0x0, 0xFFFFFFFF90637586)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

On Sat 25/02/2012 20:07:06 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini022512-01.dmp

This was probably caused by the following module: netr73.sys (netr73+0x2A56D)

Bugcheck code: 0xD1 (0x15, 0x2, 0x0, 0xFFFFFFFF8267F680)

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\netr73.sys

product: Ralink 802.11 Wireless Adapters

company: Ralink Technology Corp.

description: Ralink 802.11 Wireless Adapter Driver

Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.).

Google query: netr73.sys Ralink Technology Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

 

 

 

 

--------------------------------------------------------------------------------

Conclusion

--------------------------------------------------------------------------------

 

10 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

 

netr73.sys (Ralink 802.11 Wireless Adapter Driver, Ralink Technology Corp.)

 

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

 

 

Read the topic general suggestions for troubleshooting system crashes for more information.

 

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

 

 

Merci

[Tonton]

Bon, ben c'est clair : même problème que Papa => le remède sera donc également le même !

 

Il te suffit de faire les mêmes manips; je te redonne le lien :

 

Merci de me tenir au courant des résultats obtenus, stp .

 

@+,

Tonton

[Jenjen]

OK je vais voir.

Merci Tonton

Jenjen

[Jenjen]

Me revoilà !

 

J'ai réussi à télécharger et l'installation du premier lien.

 

Quand au deuxième lien, j'avais réussi à télécharger et avant que je n'ai pu l'installer, mon pc m'a fait un beau "crash bleu".

Redémarrage ... pas de connexion internet ... puis à nouveau cet écran bleu.

Je vais peut être essayer demain. J'ai déjà remarqué que quand mon pc reste allumé longtemps qu'il "crash" beaucoup plus souvent.

 

Merci Tonton pour ton aide.

A demain

Jenjen